Privacy Principals

Your Privacy Matters

In order to set up a virtual appointment, minimal information is needed. There are no requirements for uploading medical records, diagnosis, medications, only a digital signature that is submitted with a Disclosure, stating that you acknowledge that Zen’s Medicine Virtual Appointment Services exist to offer educational content that is related to the details of the appointment, along with a list of licensed medical physicians who can assist you.

To provide this service, Zen’s Medicine must process information about you, including Personal Information, whether or not you are registered or logged in. Subject to the limitations we describe, we may share your Personal Information for business purposes with strict restrictions on how our partners can use and disclose the data we provide, at your direction, or in ways otherwise in accordance with the CCPA. We don’t sell any of your Personal Information, and we never will.

The best way to learn about the kinds of information we collect and how we use it is to review our Data Policy. Here is a summary of the CCPA-related categories of Personal Information we may have collected about you over the past 12 months, depending on how you use our Products, as well as how we use it and with whom we may have shared it.

Categories of Personal Information we collect may include: Examples of how Personal Information is used
Parties with whom each category of Personal Information may be shared include:
  • Identifiers;
  • Data with special protections, if you choose to provide it;
  • Commercial information, if you choose to provide it;
  • Photos and face imagery that can be used to create face-recognition templates if you or others choose to provide it and you have the setting turned on.
  • Internet or other electronic network activity information, including content you view or engage with;
  • Location-related information, including precise device location if you choose to allow us to collect it;
  • Audio or visual Information, including photos and videos, if you or others choose to provide it;
  • Professional or employment information, if you choose to provide it;
  • Education information, if you choose to provide it;
  • Financial information, if you choose to provide it; and
  • Information derived from other Personal Information about you, which could include your preferences, interests, and other information used to personalize your experience.
  • Providing, personalizing, and improving our Products;
  • Facilitating transactions, providing measurement, analytics, advertising, and other business services;
  • Promoting safety, integrity, and security;
  • Communicating with you; and
  • Researching and innovating for social good.
  • People and accounts you share and communicate with;
  • People and accounts with which others share or reshare content about you;
  • Apps, websites, and third-party integrations on or using our Products;
  • New owners in the event of a change of ownership or control of all or part of our Products or their assets changes;
  • Partners, including partners who use our analytics services, advertisers, measurement partners, partners offering goods and services in our Products, vendors and service providers, and researchers and academics;
  • Law enforcement or other third parties in connection with legal requests; and
  • Zen’s Medicine Companies

Your rights provided under the CCPA

Under the CCPA, you have the following rights:

  • Right to Know: You have the right to request that we disclose to you the Personal Information we collect, use, or disclose, and information about our data practices;
  • Right to Request Deletion: You have the right to request that we delete your Personal Information that we have collected from you;
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise your “right to know” or your “right to request deletion,” you can CLICK HERE.

When we say “Personal Information” in this Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal Information does not include information that is aggregated or information that cannot be reasonably linked to you. Zen’s Medicine Services does not include some Zen’s Medicine-offered products or services that have their own separate privacy policies and terms of service – such as Physicians, Retailers, Non-profits, Universities, and Government links.